Shaping Organisational Culture and Change with HR Courses

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Key takeaways:

  • Role of HR: HR professionals are essential in shaping organisational culture and managing change.
  • Understanding Culture: Organisational culture encompasses the shared values, beliefs, and practices within a company.
  • Managing Change: Effective change management involves clear communication, training, emotional support, and feedback mechanisms.
  • HR Diploma Courses: National Training offers flexible online HR diploma courses that cover key HR functions and change management strategies.
  • Comprehensive Support: Students receive expert support from industry-specialist trainers throughout their courses.
  • Engaging Learning: Practical and engaging assessments prepare students for real-world HR scenarios.
Students participating in an online HR diploma course


Shaping organisational culture and managing change are key responsibilities for Human Resources (HR) professionals. These tasks are not just about maintaining harmony within the workplace; they are fundamental to driving a company’s success and ensuring long-term sustainability. Organisational culture, which encompasses the values, beliefs, and behaviours that characterise a company, directly impacts employee satisfaction, productivity, and overall business performance. Effective change management is equally important, as it helps organisations adapt to evolving market conditions, technological advancements, and internal shifts. HR professionals must be adept at navigating these complexities to foster a positive, resilient work environment. To equip themselves with the necessary skills and expertise, HR professionals can benefit from online HR diploma courses, such as those offered by National Training. These courses provide comprehensive training in both shaping organisational culture and managing change, combining theoretical knowledge with practical applications. This ensures that graduates are well-prepared to implement effective HR strategies that align with their organisation’s goals and drive its success.

The Role of HR in Organisational Culture

Understanding Organisational Culture

Organisational culture refers to the collective values, beliefs, and practices that characterise how employees interact and conduct their work within a company. This culture influences every aspect of an organisation, from decision-making processes to employee behaviour and overall company performance. HR professionals play a crucial role in defining, nurturing, and sustaining this culture. They are responsible for creating and implementing policies that promote a positive work environment, ensuring that employees feel valued and aligned with the organisation’s goals. By fostering a strong organisational culture, HR can help drive employee engagement, satisfaction, and productivity, which in turn contributes to the company’s success. Effective organisational culture also enhances the company’s reputation, making it an attractive place for top talent.

Key Responsibilities

HR professionals influence organisational culture through several key responsibilities, each of which plays a critical role in maintaining and developing a positive work environment:

  1. Recruitment and Selection: One of the primary ways HR shapes organisational culture is by hiring individuals who not only have the right skills and qualifications but also fit well with the company’s values and culture. This involves developing comprehensive job descriptions, using targeted recruitment strategies, and employing rigorous selection processes to ensure that new hires will contribute positively to the organisational culture.
  2. Training and Development: Continuous learning opportunities are essential for aligning employees with the company’s values and objectives. HR is responsible for creating and managing training programs that enhance employees’ skills and knowledge, ensuring they can perform their roles effectively while also understanding and embracing the company’s culture. This includes onboarding programs for new employees and ongoing professional development for existing staff.
  3. Performance Management: Setting clear expectations and providing regular feedback are key to maintaining cultural standards within an organisation. HR professionals develop performance management systems that include goal setting, performance appraisals, and feedback mechanisms. These systems help ensure that employees are aware of their responsibilities, understand how their work aligns with organisational goals, and receive the necessary support to improve their performance.
  4. Employee Engagement: Creating initiatives that boost employee morale and foster a positive work environment is another critical HR responsibility. This can involve developing recognition and reward programs, organising team-building activities, and ensuring open lines of communication between employees and management. By promoting a culture of engagement and inclusion, HR helps build a motivated and committed workforce.

Managing Organisational Change

Importance of Change Management

Change is an inevitable part of any organisation’s life cycle, driven by factors such as technological advancements, market dynamics, and internal restructuring. Effective change management is essential to minimise disruption and maintain a positive workplace atmosphere. HR professionals are at the forefront of this process, ensuring that changes are implemented smoothly and that employees are supported throughout the transition. By managing change effectively, HR can help maintain organisational stability, enhance employee morale, and improve overall productivity.

Effective Change Management Strategies

To manage organisational change effectively, HR professionals should employ several key strategies:

  1. Clear Communication: Transparent and frequent communication is vital when managing change. HR should ensure that employees understand the reasons behind the change, the benefits it will bring, and the expected outcomes. This can be achieved through various channels, such as town hall meetings, emails, and one-on-one discussions. Clear communication helps alleviate uncertainty and builds trust among employees.
  2. Training and Support: Providing the necessary training and support is crucial for helping employees adapt to new processes or systems. HR should develop comprehensive training programs that equip employees with the skills and knowledge they need to navigate the changes successfully. Additionally, ongoing support, such as help desks or dedicated support teams, can provide employees with the resources they need to overcome challenges.
  3. Emotional Support: Change can be stressful, and employees may require emotional support to cope with the transition. HR should offer resources such as counselling services, employee assistance programs, and stress management workshops. By addressing the emotional well-being of employees, HR can help reduce anxiety and promote a more positive outlook on the change.
  4. Feedback Mechanisms: Collecting and acting on employee feedback is essential for refining the change management process. HR should establish channels for employees to voice their concerns, ask questions, and provide suggestions. Regularly reviewing this feedback allows HR to make necessary adjustments and improve the overall effectiveness of the change management strategy.

HR Diploma Courses at National Training

National Training offers a comprehensive range of online HR diploma courses designed to equip professionals with the skills needed to manage organisational culture and change effectively. These courses are structured to provide a deep understanding of HR principles and practices, allowing students to apply their knowledge in real-world scenarios. The flexibility of online learning means that students can balance their studies with their personal and professional commitments, progressing at their own pace.

Course Structure and Content

The HR diploma courses at National Training cover a wide array of topics essential for effective HR management. Here is an overview of some key units:

Course UnitDescription
BSBHRM412 – Support Employee and Industrial RelationsThis unit focuses on the implementation of employee and industrial relations policies and procedures. Students learn how to effectively represent organisations and employers in various contexts, ensuring that employee relations are managed smoothly.
BSBHRM415 – Coordinate Recruitment and OnboardingThis unit covers the development of strategies to source and assess candidates for available positions. It provides insights into creating effective recruitment campaigns, conducting interviews, and onboarding new employees to ensure a smooth transition into the company.
BSBHRM417 – Support HR Functions and ProcessesIn this unit, students learn how to support work across various HR functional areas, such as payroll, compliance, and employee relations. The focus is on providing the foundational support that keeps HR operations running efficiently.
BSBHRM411 – Administer Performance Development ProcessesThis unit teaches students how to assist in implementing performance development systems that facilitate employee performance. It includes setting performance standards, conducting appraisals, and providing feedback to help employees grow and succeed in their roles.

These units, among others, provide a comprehensive understanding of the key functions and responsibilities of HR professionals in managing organisational culture and change.

Flexible Online Learning

National Training’s courses are 100% online, allowing you to study from anywhere at any time. This flexibility is ideal for working professionals, parents, and individuals with busy schedules, as it enables you to progress through the course material at your own pace. You can access all the learning materials from the start, allowing you to plan your study time around your existing commitments. This self-paced learning approach not only provides convenience but also empowers you to take control of your education, ensuring that you fully understand the material before moving on to the next topic.

Immediate Enrolment and Quick Turnaround

Enrolling in a course at National Training is straightforward and hassle-free. You can enrol at any time that suits you, and the process is designed to be quick and efficient. Once your payment is processed, typically within business hours, you will receive a welcome email with your login details. This immediate access means you can start your studies right away, without any delays. The streamlined enrolment process ensures that you can begin learning as soon as you decide to pursue further education. Additionally, upon completing your course, your qualification is instantly accessible and ready to download, allowing you to quickly add it to your resume and start applying your new skills in your career.

Comprehensive Support

Throughout your course, you will have access to expert support from industry-specialist trainers. These trainers are experienced professionals who bring a wealth of knowledge and practical insights to their teaching. Whether you need help understanding complex concepts, guidance on your assessments, or advice on applying your learning to real-world situations, support is available via phone, Zoom, or email. This comprehensive support ensures that you are never alone in your learning journey. The trainers are dedicated to helping you succeed, providing personalised feedback and answering any questions you may have, ensuring that you have the resources you need to excel in your studies.

Engaging Assessments

National Training’s assessments are designed to be practical and engaging, moving beyond traditional exams to prepare you for real-world HR scenarios. These assessments include case studies, interactive roleplays, and other dynamic tasks that reflect actual workplace situations. For example, you might be tasked with developing a recruitment strategy, conducting a performance appraisal, or designing an employee engagement initiative. These practical assessments ensure that you are not only learning theoretical concepts but also applying them in a way that mirrors real HR challenges. This approach not only makes learning more enjoyable but also ensures that you are fully equipped to apply your knowledge in your career, giving you the confidence and skills to excel in the HR field.


HR professionals play a crucial role in shaping organisational culture and managing change. Online HR diploma courses from National Training provide the essential skills and knowledge needed to excel in these areas. By enrolling in these courses, you can enhance your HR career and make a significant impact within your organisation. The flexibility, comprehensive support, and engaging assessments offered by National Training ensure that you receive a high-quality education that fits around your life.

Call to Action: Ready to shape your organisation’s culture and manage change effectively? Enrol in an online HR diploma course at National Training today and take the first step towards a successful HR career. Register now!


1. What is the role of HR in managing organisational culture? HR professionals are responsible for developing and implementing policies and practices that influence organisational culture. This includes recruiting individuals who fit well with the company’s values, providing training and development to align employees with organisational goals, managing performance to maintain cultural standards, and creating initiatives that enhance employee engagement and morale.

2. How do HR diploma courses help in managing organisational change? HR diploma courses provide the skills and knowledge needed to effectively manage organisational change. This includes strategies for clear communication, training programs to help employees adapt to new processes or systems, providing emotional support to ease the transition, and establishing feedback mechanisms to refine and improve the change management process.

3. What are the benefits of studying HR diploma courses online at National Training? National Training offers flexible, self-paced online courses that allow you to study from anywhere at any time. You can enrol immediately and start learning right away, with comprehensive support from industry-specialist trainers. The engaging assessments ensure that you are well-prepared for real-world HR scenarios, making the learning process both practical and enjoyable.

4. What career opportunities are available after completing an HR diploma? Graduates can pursue various HR management roles in recruitment, compensation and benefits, employee relations, and training and development across multiple industries. These roles can be found in almost every sector, both within Australia and internationally, providing a wide range of opportunities for career advancement.

5. Are there any prerequisites for enrolling in the HR diploma courses at National Training? Applicants with two years of relevant work experience or a Certificate IV in Human Resources can enrol directly in the BSB50320 Diploma of Human Resources Management. This ensures that students have a foundational understanding of HR practices, enabling them to dive deeper into advanced topics and gain more specialised skills.

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